Privacy Policy

We, Digy4 Inc (“we”, “us”, “our”), are the owners of https://www.digy4.com and which showcases our offerings (“Offerings”).

We respect data privacy rights and are committed to protecting personal information collected on this Website. This privacy policy sets forth how we use and protect the personal information collected on this Website.

This Privacy Policy is an electronic record in the form of an electronic contract being compliant and construed in accordance with the data protection laws of various jurisdiction such as The European Union (“EU”), The United Kingdom (“UK”) general data protection laws (“the GDPR”), the applicable privacy laws in Canada and the Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under Information Technology Act 2000 (“Privacy Rules”) that require publishing of privacy policy for collection, use, storage and transfer of sensitive personal data or information.

WHAT DATA DO WE COLLECT?

If you wish to get in touch with us through our ‘contact us’ page or subscribe to our blogs and submit your details through our ‘career’ page on our Website, request for a free demo, subscribe to our newsletter/alerts, you are required to provide us with your name, company name, e-mail address and contact number. For the sake of brevity, the aforementioned information shall be referred to as “Personal Information”.

We may also automatically collect certain information through cookies to improve our Website and Offerings, such as pattern of your use of the Website, our Offerings, visits, material that you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information, IP address and date and time when you access or use website. Cookies are small, encrypted files, that the Website transfers to the device through which you access our Website. For more information, please refer to our cookie policy.

Payment Information

You may elect to pay for the services through the Website, we may collect certain information such as name and email address to process your request. You will be required to provide certain payment information directly to our payment processing partners, including but not limited to your name, credit/debit card information. We do not access, store or collect your credit/debit card information.

Website and social media accounts

We may also collect, store and use your Personal Information when you (1) access our social networking handles operated by us (such as those on Facebook, Twitter, Instagram and/or LinkedIn) (2) share or comment on our blogs (3) comment/ provide feedback/testimonials on such social networking handles.

Accuracy of information

Please make sure that any Personal Information you share with us is accurate and up to date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.

What do we do with Your Personal Information?

We use the Personal Information for the following purposes:

• to provide you with information about our Offerings and/or our periodic newsletters;
• if we do engage in a business relationship, we may use the Personal Information to provide you such Offerings and to assist you in the event you need any additional support;
• for creation or development of business intelligence or data analytics in relation to our Website and/ or the Offerings provided by us;
• to assess queries, requirements, and process requests for products and services;
• for client communication, billing and administration;
• to improve the usability of the Website and for Website maintenance;
• to process job applications (if you apply for a position with our organization);
• to maintain leads;
• to run marketing or promotional campaigns;
• to improve the Offerings;
• to provide you with information that we may believe may be of your interest;
• for internal record keeping; and
• to comply with our legal or statutory obligations.

Whom do we Disclose Your Data to?

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Information to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Information in the following cases:

• Service Providers: We may share your Personal Information with the service providers who work with us in connection with operating and maintaining the Website and/ or providing the Offerings.
• Merger or Acquisition: We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Website, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein.
• Legal and Regulatory Authorities: We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Government authorities.

How Long do we Retain Your Personal Information?

We endeavor to only collect only such Personal Information that is necessary for the purposes indicated here and to retain such data for no longer than is necessary for such purposes. The length of time Personal Information is retained, and criteria for determining that time, are dependent on the nature of the Personal Information and the purpose for which it was provided/ collected.

Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact [email protected].

Access and Correction

You may contact us at [email protected] if you would like to access your Personal Information which we may hold about you, or if you would like us to correct it. Depending on the nature of your request, we may ask you to complete a Personal Information request form or seek certain details to verify the request. In certain cases, we may charge a fee for this service, but we will inform you at the time. All requests for Personal Information will be handled within a reasonable period of time.

Our Security Measures

We store your Personal Information on third party our servers such as AWS. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we assume no liability or responsibility for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your Personal Information.

Information for UK/EU/EEA Visitors

Applicability of GDPR: Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal information collected as a result of your use/access of the Website.

Legal Basis: We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests. We process data based on the following legal bases. a) Consent (e.g., cookies/analytics consent via banner) b) Contractual necessity (e.g., onboarding customers) c) Legitimate interests (e.g., internal analytics, security), with a balancing test documented.

Transfer of Your Personal Information Across Borders: The Personal Information we collect (of EU residents or UK residents) might be processed outside the EU or UK. We collect and transfer Personal Information outside the EU or UK in accordance with the provisions of the GDPR and UK Privacy Laws. We maintain updated Data Processing Agreements with third parties and use Standard Contractual Clauses for transfers outside the EU/UK. A list of categories of recipients is available on request.

Your Rights: You have the right to request us to let you know what Personal Information belonging to you do we hold in our possession, withdraw consent at any time where we are relying on consent to process your Personal Information, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information, you have the right to lodge a complaint with a data protection authority. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. To exercise rights (access, erasure, correction, restriction, objection), users can email [email protected]. We will respond within one month and may require identity verification.

For any EU or UK residents, this Privacy Policy shall be governed by the provisions of the GDPR or UK Privacy Laws.

For UK residents – You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Information for Canada visitors

Applicability of PIPEDA: This Privacy Policy is subject to the Canada Personal Information Protection and Electronic Documents Act (the “PIPEDA”) and comply with the Canada’s anti-spam legislation (“CASL”).

Personal Information: Personal Information provided by visitors of the Website is information about an identifiable individual. Personal Information does not include business names and business contact information used in a commercial context.

Accuracy of Personal Information: We will take reasonable efforts to ensure that Personal Information collected by us or on our behalf is accurate and complete.

Withdrawal of Consent: As per the PIPEDA upon reasonable notice given by You about the withdrawal of Your consent given with respect to the collection, use or disclosure of Personal Information, We will inform You of the likely consequences of withdrawing this consent and will cease (and cause any of our data intermediaries and agents to cease) collecting, using or disclosing the Personal Information, unless it is required or authorized under applicable laws.

Transfer of your Personal Information outside of Canada: We will ensure that the transfer of Personal Information is as per the requirements of PIPEDA.

Inquiries: If you have any concerns, enquiries or complaints related to your Personal Information. Please contact us at [email protected].

Children’s privacy

We do not knowingly collect Personal Information from children under the age of 16 years without the prior, verifiable consent of his or her legal representative. If you are a child under the age of 16 years, please do not provide any Personal Information. If the legal representative of the child discovers that the child has provided us with Personal Information, we request the legal representative of the child to contact us at [email protected] to have the Personal Information deleted.

Choice and Opt-Out

We may send you communications including but not limited to (a) notices about your use of our Website and Offerings, including those concerning violations of use, (b) updates, (c) promotional information regarding our Offerings, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out, at any time, by emailing us at [email protected] with your specific request.

Links to Other Websites

Our Website may contain links to other websites/applications of your interest. Unless the third party websites/ applications are owned by members of Digy4, we do not have any control over them and you will be accessing them at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/applications. You should exercise caution and look at the privacy policy applicable to such websites/applications.

Limitation of Liability

To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

Indemnification

You agree to indemnify us, our subsidiaries, affiliates, officers, agents and employees (each, an “Indemnified Party”) and hold the Indemnified Party harmless from and against any claims and demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to: (i) accuracy and correctness of Personal Information and content that you submit or share through the Website and (ii) your violation of this Privacy Policy and applicable laws.

Governing Laws and Disputes

This Privacy Policy shall be construed and governed by the laws of the Province of Ontario and the laws of Canada applicable therein. You agree to the non-exclusive jurisdiction of the courts of the Province of Ontario with respect to the determination of any dispute under or relating to this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. You are encouraged to check this Privacy Policy on a regular basis to be aware of the changes made to it.

This Privacy Policy was last modified on 17th Jan 2026.

Contact Us

If you have any questions or concerns or grievances regarding this Privacy Policy, you can contact our Data Protection Officer at [email protected] who is responsible for GDPR rights requests and enquiries.